These Terms and Conditions ("Terms") govern the use of services provided by SS AC Services Pvt. Ltd. ("we," "our," "us") through our website and directly to customers. By using our services, you agree to comply with and be bound by these Terms.
1. Services Offered
We provide HVAC installation, repair, and maintenance services. Our service offerings and pricing are subject to change, and we reserve the right to modify them without prior notice.
2. Service Requests and Booking
To request a service, you may contact us through our website, phone, or email. Once your service request is confirmed, we will provide an estimated date and time for service delivery. Service timelines are approximate and may vary based on availability.
3. Payment Terms
Payments for services must be made promptly as per the payment terms discussed during booking. We accept various payment methods, including bank transfers, credit/debit cards, and cash. Failure to pay within the stipulated time may result in a service suspension or late fees.
4. Cancellations and Refunds
You may cancel or reschedule your service request at least 24 hours prior to the scheduled time. Refunds for cancellations made within the required timeframe will be processed within [insert refund timeframe, e.g., 7-10 business days]. For cancellations made less than 24 hours before the service, a cancellation fee may apply.
5. Limitation of Liability
We strive to provide reliable and efficient services. However, we are not liable for:
- Any damages, delays, or failures caused by factors outside of our control, such as natural disasters or third-party service providers.
- Indirect or consequential damages resulting from the use of our services.
Our total liability is limited to the amount paid for the service in question.
6. Customer Responsibilities
You are responsible for providing accurate information and ensuring that the premises where our services are to be performed are safe and accessible. Failure to do so may result in service delays or additional charges.
7. Intellectual Property
All content on our website, including logos, images, and text, is the intellectual property of SS AC Services Pvt. Ltd. You may not copy, distribute, or reproduce any content without our explicit permission.
8. Privacy Policy
Our collection and use of personal data are outlined in our Privacy Policy. By using our services, you agree to the terms of our Privacy Policy.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in Surat.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
SS AC Services Pvt. Ltd.
Phone: +91 6355 943 585
Email: info@ssacservices.in
